Legal and Data Protection Information
Data Protection Statement
You can use our site without providing any personal data. Different rules may apply to the use of individual services on our site, in which case they will be explained separately below. Your personal data (e.g. name, address, email, telephone number, etc.) will only be processed by us under the terms of the German data protection act. Data is considered to be personal if it can be traced to a specific natural person. The legal basis for data protection can be found in the Bundesdatenschutzgesetz (BDSG - German Federal Data Protection Act) and the Telemediengesetz (TMG - German Telemedia Act). The regulations below provide information on the nature, scope and purpose of the capture, use and processing of personal data by the vendor:
E. A. Mattes GmbH
78570 Mühlheim an der Donau
Telephone: +49 7463 993060
Please note that transferring data over the internet is not entirely secure, with the result that complete protection from access by third parties is not possible.
The following data, transmitted to us or our web service provider by your internet browser, is collected for technical reasons (server log files):
- browser type and version
- operating system used
- websites from which you visit our site (referrer URL)
- websites that you visit
- date and time of your visit
- your IP address
This anonymous data is stored separately from any personal data you may provide and thus cannot be traced back to a specific person. It will be analysed for statistical purposes to enable us to optimise our internet presence and offers.
Registration Function (Customer Login)
We offer the option of registering on our site. The data you provide during registration, which can be seen on the registration form screen,
- First name
will only be collected and stored for the use of our website. With your registration on our site, we will also store your IP address and the date and time of your registration. This provides us with security in the event that a third party misuses your data and registers on our site without your knowledge. We will not disclose your data to third parties. Similarly, we will not compare the data collected in this way with the data that may be captured by other components of our website.
We offer the opportunity to connect with us by email via our website. In this case, the information provided by the user is stored to enable us to process your contact request. We will not disclose your data to third parties. Similarly, we will not compare the data collected in this way with the data that may be captured by other components of our website.
Use of Google Analytics with Anonymisation Function
The information generated by these cookies, such as the time, location and frequency of your visits to the website, including your IP address, is transmitted to Google in the USA, where it is then stored.
We use Google Analytics with an IP anonymisation function on our website. In this case, your IP address is shortened and thus anonymised within the Member States of the European Union or in other countries which are part of the European Economic Area.
Google will use this information to analyse your use of our website, to create reports on website activities for us and to provide further services associated with use of the website and the internet. Google may also transmit this information to third parties, provided that this is permitted by law or provided that these third parties are processing the data on behalf of Google.
Google states that it will under no circumstances link your IP address to other data held by Google. You can prevent the installation of cookies by changing the relevant setting on your browser; however, please note that in this case you will not be able to make use of the full functionality of our website.
Furthermore, Google offers a deactivation option for the latest browsers which gives you more control over what data is collected and processed by Google. If you activate this option, no information on your visit to our website will be transmitted to Google Analytics. However, activation will not prevent information being transmitted to us or any other web analysis service that we may use.
Further information on the deactivation option offered by Google and how to activate this option can be found via the following link:
Use of Google Maps
Our website uses Google Maps components from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
Each time a Google Maps component is requested, Google sets a cookie which is integrated into the Google Maps component when the page is displayed and which processes user settings and information. This cookie is generally not deleted when you close the browser, but expires after a certain period, unless it has previously been manually deleted.
Google Maps and the information obtained via Google Maps may only be used in accordance with the Google terms of service:
and the additional terms of service for Google Maps
Use of reCAPTCHA
To protect the forms on our website, we use the reCAPTCHA service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”. Using this service makes it possible to determine whether an input originates from a human or abuse from automated machine processing.
To the best of our knowledge, the referrer URL, IP address, website visitor behaviour, information on the operating system, browser and length of stay, cookies, display mode and scripts, the user's inputs and mouse movements in the reCAPTCHA checkbox are transmitted to Google.
Google uses this information for purposes including digitising books and other printed materials and optimising services such as Google Street View and Google Maps (such as recognition of house numbers and street names).
The IP addresses transmitted as part of the reCAPTCHA service are not combined with other data by Google, unless you are logged in to your Google account when you use the reCAPTCHA plug-ins. If you wish to prevent Google from transmitting and storing data about you and your behaviour on our website, you must log out of Google before you visit our site and use the reCAPTCHA plug-in.
Information obtained via the reCAPTCHA service is used in accordance with the Google terms of service:
Use of Facebook Components
We use components provided by facebook.com on our website.
Facebook is a service from facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
On every visit to our website, which uses this component, the component causes the browser to download a corresponding image of the facebook component. This process tells facebook which specific page of our website you are currently visiting.
If you visit our page while you are logged in to facebook, the information collected will tell facebook which specific page you are visiting and will add this information to your personal facebook account. If you click the “Like” button or add a comment, for example, this information will be transmitted and saved in your personal user account on facebook.
Furthermore, the information that you have visited our website will be passed on to facebook. This will take place irrespective of whether you click on the component or not.
If you wish to prevent facebook from transmitting and storing data about you and your behaviour on our website, you must log out of facebook before you visit our site. The facebook privacy notice provides more detailed information, especially on the collection and use of data by facebook, your rights regarding this and optional settings to help protect your privacy: https://www.facebook.com/about/privacy/
Third part tools are also available which can block facebook social plug-ins using add-ons for all current browsers. http://webgraph.com/resources/facebookblocker/ An overview of facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=en_US
Use of Twitter Recommendation Components
We use components provided by Twitter on our website.
Twitter is a service from Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
On every visit to our website, which uses this component, the component causes the browser to download a corresponding image of the Twitter component. This process tells Twitter which specific page of our website you are currently visiting.
We have no control over the data collected by Twitter nor the extent of this data. To the best of our knowledge, Twitter captures the URL for the website visited and the user’s IP address, although this information is not used for any purpose other than to display the Twitter components. Further information on this can be found in the Twitter privacy statement at http://twitter.com/privacy.
You can change your privacy settings in your account settings at http://twitter.com/account/settings ändern.
Use of PayPal as a Means of Payment
If you choose to pay using the online payment service provided PayPal when you place an order, your contact details will be transmitted to PayPal as part of the order process. PayPal is a service provided by PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal takes the role of an online payment service provider and trustee and offers buyer protection services.
The personal data transmitted to PayPal is usually your first name, surname, address, telephone number, IP address, email address or other data required for the processing of your order, together with data regarding your order such as the quantity of items, item numbers, invoice total and taxes as a percentage, billing information, etc.
The transmission of this data is essential for the processing of your order with your selected means of payment, specifically to confirm your identity, to handle your payment and to manage the customer relationship.
However, please note:
PayPal may also transmit personal data to service providers, subcontractors or other associated companies, provided that this is essential to the fulfilment of the contractual obligations arising from your order or the personal data is to be processed on behalf of PayPal.
Irrespective of the payment method chosen via PayPal, e.g. invoice or debit, the personal data transmitted to PayPal will be passed on to credit agencies by PayPal. The transmission of this information is used to check identity and creditworthiness with regard to the order you have placed.
To find out which credit agencies are involved and what data in general is collected, processed, stored and transmitted by PayPal, please see the PayPal privacy statement at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en_GB.
Information / Revocation / Deletion
In accordance with the Federal Data Protection Act, you can contact us free of charge if you have any questions regarding the collection, processing or use of your personal data and the correction, blocking, deletion or revocation of your consent.
Please note that you have the right to request the rectification of incorrect data or the deletion of personal data if there is no legal obligation to retain such data.
Right to Information and Withdrawal
On request, we will be happy to advise you in writing of whether and if so which of your personal data we hold. If we have stored incorrect information, despite our constant efforts to ensure that your data is up to date and correct, we will gladly amend your data. Under certain conditions, you also have the right to block and delete your personal data that we have stored.
If you do not wish to receive any advertising information and offers in general, neither by post, email, SMS, fax or telephone, or if you wish to revoke the consent you previously provided, simply send us a letter or email at any time to let us know (email@example.com). If we have any doubts regarding your identity, we may ask you to send us further information to clarify (e.g. redacted copy of your identity documents showing your full name, address and date of birth). If you have any questions, suggestions or complaints concerning our processing of your personal data, please contact our data protection officer. Simply send a letter by post or email to:
For the personal attention of Mr Thorsten Jordan